Support

Canfield Support

• Monday through Thursday, 8:30 am - 6:30 pm, and Friday 8:30 am - 5:30 pm
• Web
• Email
• Phone 1-800-815-4330 or +1-973-276-0336
• Fax +1-973-276-0339

Support for software running on Windows 2000 was discontinued on Dec. 31, 2008.

Fuji camera support is available worldwide at http://www.Fujifilm.com
Nikon camera support is available at http://www.Nikon.com
Canon camera support is available athttp://www.Canon.com
Dell computer support is available 24/7 in the US at 1-800-999-3355, or http://www.Dell.com
EIZO monitor support is available at http://www.EIZO.com/contact
Apple monitor support is available at http://www.Apple.com/support/displays


Warranty

VISIA-CR® Facial Imaging Booth

• 1-year limited warranty, including support
• Includes advanced replacement and round trip shipping in US
• Extended Hardware Warranty/Support & Upgrade Agreement available
• VISIA flash bulbs have 60-day limited warranty

Mirror® PhotoTools Software

• 1-year limited warranty support and upgrades
• Includes fixes, feature improvements and enhancements
• Extended Hardware Warranty/Support & Upgrade Agreement available

All Cameras

• 1-year limited manufacturer warranty

Dell Computer

• 3-year limited manufacturer warranty, including on-site, next day service from Dell, in the US

EIZO Monitor

• 3-year limited manufacturer warranty

Apple Monitor

• 3-year limited manufacturer warranty

On-site Installation and Training

Live, two-hour web-based training session included – advance scheduling required.
One day, on-site installation and training consults are available at $1,600/day - advanced scheduling required.

Please contact Canfield for details on installation and training services.