Note: All information on this page is based on the current versions of Canfield software and may not apply to earlier versions.

How can I get my system to run faster?

• Increasing RAM is often the best way to improve performance. 2GB or more is recommended.
• If you are using your Canfield software on a network, you can greatly improve performance by using a SQL database (click here for details).
• Capture images at an appropriate resolution.
• Use a higher compression level.
• For tips on increasing the speed of image import, click here

How do I print the image date below each image?

1. On the Print Preview screen, move the cursor to the bottom of an image (the cursor will change to an I-beam) and click. The Edit Caption dialog box opens.
2. Click the "Insert Field" button.
3. Using the scroll bar, locate "Image Date" in the list and click to select it.
4. Click "Insert".
5. If you wish the date to appear below every image, select the "Apply this caption to all images" check box.
6. Click "OK."

How do I email images?

1. In Windows, create a folder to store temporary image files.
2. In Mirror, select or open the image(s) you wish to email.
3. From the "Image" menu, select "Send To" then "Export Images."
4. Under "Export Format," select "JPEG Compressed."
5. Click the "Directory" button and browse to the temporary image folder (see step 1).
6. Click "Export All."
7. In your email program, attach the exported image files located in the temporary image folder.
8. Delete the image files from the temporary image folder.
9. For HIPAA purposes, make a note of the patient, images, recipient, purpose, etc. (consult your practice's HIPAA Privacy Officer for specifics).

How do I burn images to a CD?

1. Export images from Mirror by following steps 1 thru 6 from the instructions above.
2. Select the files or folders you want to copy to the CD from the temporary image folder you created. To select more than one, hold down the CTRL key while you click and select.
3. Right-click on the files or folders you're copying, select Send To, then select the CD drive in the list that pops up.
4. Double-click on the CD-ROM drive in “My Computer”.
5. To initiate the record process, click on “Write these files to CD” from the file menu. (Note: if you change your mind and decide you do not want to make a CD of these files and folders, you can start from scratch by selecting "Delete temporary files," which will leave your original files in place but delete the temporary copies created in preparation for the making of this CD project.)
6. After you copy files/folders to the CD be sure to check the CD on another computer to confirm that they all copied.

Where can I get more information on how to better use our product? Learn from the experts at Canfield to get the most from your imaging software and equipment by assisting to one of our webinars. Visit us at http://www.canfieldsci.com/support/Imaging_Webinars.html to look at our webinar schedules.